Troubleshooting
27 articles
Error 0: Please Reboot your Roku (General unknown errors)
Error S: This Roku is not authorized to access this premium item
Error 1: Please Check your Internet Connection
Error 6: Sorry, there is an issue playing this item.
Purple Screen “HDCP Unauthorized” Message
I can't hear the audio from your Roku streaming player
How to perform a complete Hard Reboot
How to factory reset your Roku
How to change the display type on your Roku streaming player
Why is a payment method required when creating a Roku account?
How to set up your Roku Ultra
Do I need to create a Roku account?
What to do if you cannot see the video from your Roku Streaming player or Roku Streaming Stick on your TV
Do I need a wireless network?
How to enable text-to-speech using Audio Guide
What to do if you do not hear the audio from your Roku streaming player or Roku Streaming Stick
How to adjust the look of the Roku interface by choosing a theme
How to move channels on your Roku streaming device
What is Roku TV?
Can I take my Roku streaming player with me when I travel?
Are you still there?
How to obtain the Secret Menu Screen
What is a Roku streaming device?
Tips for improving the wireless connection to your Roku streaming device
What to do if your Roku streaming device is unable to update software
What to do if you cannot connect to your home network or the internet
What to do if you have problems with your Roku remote