Hard rebooting internet:
Unplug power
Note: If there is a Modem and Router, unplug both
Remove coaxial cable from back of Modem (remove Ethernet connecting Modem to Router is applicable)
Wait 10 minutes
**Put coaxial cable in first**
Plug in power (Modem first then Router and Ethernet to connect the two together if applicable)
Wait another 5 minutes or until all lights are on
Note: Most importantly is the online light and we do not want to have any red lights