Hard rebooting internet:
- Unplug power
- Note: If there is a Modem and Router, unplug both
- Remove coaxial cable from back of Modem (remove Ethernet connecting Modem to Router is applicable)
- Wait 10 minutes
- **Put coaxial cable in first**
- Plug in power (Modem first then Router and Ethernet to connect the two together if applicable)
- Wait another 5 minutes or until all lights are on
Note: Most importantly is the online light and we do not want to have any red lights