How to enable text-to-speech using Audio Guide
Background Audio Guide is a text-to-speech screen reader that assists Roku users with navigation of the Roku® user interface and on-screen menus....
Roku Streaming Devices
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Error 1: Please Check your Internet Connection (Network Connection Errors)
How to Check your Wireless Signal Strength Your Roku device provides information on the strength of the wireless signal it... -
How to move channels on your Roku streaming device
Background After you add a channel from the Roku Channel Store, it is added to the bottom of the list... -
Error 0: Please Reboot your Roku (Genral unknown errors)
There may be an issue with your device. Please reboot your Roku by unplugging the power cord and plugging it... -
How to perform a complete Hard Reboot
Hard rebooting internet: Unplug power Note: If there is a Modem and Router, unplug both Remove coaxial cable from back... -
Error X: This Roku is not allowed to access mature videos
Please contact support to activate Mature Content and provide your Serial Number Phone number: 1-619-940-5522 Email support: [email protected] -
Can I take my Roku streaming player with me when I travel?
Yes. Connect your Roku streaming player to the internet at your next destination and watch your favorite movies and TV... -
Do I need a wireless network?
All Roku streaming players and Roku TV™ are designed to connect to your home wireless network the same way that you connect... -
What to do if you cannot see the video from your Roku streaming player or Roku Streaming Stick on your TV
Background This article is for users who can cannot see the video from the Roku player on their TV (what... -
Tips for improving the wireless connection to your Roku streaming device
Background Your Roku streaming player or Roku TV™ provides you with access to stream video and music from the internet. In... -
What to do if your Roku streaming device is unable to update software
Background Roku streaming devices are designed to run the latest version of software. Your Roku player or Roku TV™ will check... -
How to obtain the Secret Menu Screen
Secret Menu Screen 1: Press the Home button five times, press Fast Foward (FF) three times, Rewind (RW) two times.... -
Are you still there?
This message will appear if you have been watching for over 4 hours. Please click Yes if you are currently... -
What to do if you do not hear the audio from your Roku streaming player or Roku Streaming Stick
Background This article is for users who can see video from the Roku player on the TV, but cannot hear... -
How to add channels to your Roku streaming device
Background Just like your smartphone accesses an “app store” to add new applications, your Roku streaming player or Roku TV™ accesses... -
What is a Roku streaming device?
A Roku streaming device enables you to stream movies, TV shows and much more over your home internet connection to... -
Error 6: Sorry, there is an issue playing this item. (Video playback errors)
Steps to identifying and resolving playback issues: If you are unable to play a specific video: Try playing another video... -
Why is a payment method required when creating a Roku account?
Background Your Roku account stores which devices you own and which channels you have installed, as well as your preferences... -
Do I need a high-speed internet connection?
For the highest possible quality when streaming movies and TV shows, we recommend you connect your Roku® streaming player or Roku... -
Error S: This Roku is not authorized to access this premium item
Your device is currently not activated. For current customers: Please visit https://www.malimar.tv/device For new members: Please visit https://www.malimar.tv/device/activation